White Papers

These white papers helped drive a significant number of new large-account sales. The papers describe integration and automation technology benefits for enterprises. The editorial challenge was writing to convince both information technology and business audiences.    

Click a thumbnail image to display a PDF version of the sample
How new integration and automation technology can fuel productivity in contact centers.  OS_WP_ContactCenters_Thumb How to rapidly close UK banking industry regulatory compliance gaps.  OS_WP_UK_Compliance_Thumb
Integration technology benefits for financial services: commercial, retail, in all segments and internal departments.   OS_WP_FinSVC_Thumb Extending legacy enterprise applications through Web service integration.   OS_WP_ExtendingApps_Thumb